About us
Guardian Interlock Systems is an independent, family-owned Australian company that provides all aspects of interlock program management to state transport authorities in Australia. Guardian provides interlock services in metropolitan and regional areas, and has more than 3600 active programs, serviced by 60 centres. Guardian uses products and services from Alcohol Countermeasure Systems which was established in 1976 to design and develop an alcohol interlock device to prevent a driver from starting a vehicle after consumption of alcohol. Guardian has achieved ISO 9000 certification, and its products are certified to Australian Standard AS 3547.
Our Mission
To achieve and maintain excellence in all aspects of alcohol ignition interlock program management throughout Australasia by providing high quality services and certified products. We will achieve this by:
-
Thorough and timely business planning.
-
Outstanding customer service.
-
Product support and certification.
-
Superior supply systems.
-
Using appropriately trained and qualified staff.
-
Quality staff and service centre teams.
-
Innovative use of information technology.
-
Sustaining our ISO 9000 certified Quality Management System.
Our Values
These values are the backbone of Guardian’s existence and provide the framework for all aspects of our operations. We expect everyone in Guardian to respect and follow them.
Integrity
- Conduct should reflect the highest standards of ethics, personally and corporately.
- Honest, open and forthright in dealings inside and outside the company.
- Treat employees, customers, suppliers and the community with respect and in a fair and equitable manner.
Objectivity
- Make a clear-eyed assessment of facts.
- Face up to difficult issues and act in a timely and appropriate manner.
- Speak up freely and openly without fear.
- Incorporate common sense into each and every judgment.
Creativity
- Outperform our competition through creativity and innovation.
- Ideas and imagination add unique quality to our business.
- Change and risk are inherent to innovation.
Quality
- Supply a high quality product every time.
- Meet and exceed our customer’s expectations on every project.
- Pay attention to detail and focus on the result.
- Take pride in the quality of our work.
Performance
- Set challenging and achievable goals.
- Continuously learn, develop and improve.
- Conduct business with uncompromising professionalism.
- Perform to the best of our ability and add value with individual skills and talent.
Reward
- Recognise and reward accomplishments.
- Encourage and reward informed risk taking.
- Honour excellence and commitment.
Community Relations
Charitable Donations
Guardian Interlock Systems makes considerable donations to charitable causes each year. These causes include Sydney Children's Hospital, the Victorian Bushfire Victims, Cancer Council, Fred Hollows Foundation, St Vincent De Paul, School for the Blind and many more.
Privacy Policy
Click here to view our privacy policy